Chamber Institute: Retention/Customer Service: You Have New Customers…Now Keep Them!

Description

Topic: Retention/Customer Service: You Have New Customers…Now Keep Them!

Speaker: Jackie Thompson, Community Affairs & Grassroots, Southwest Airlines Co.

Facilitator: Karen Poole, Maricopa Community Colleges

Are you ready to expand your customer base? The GPCC's Chamber Institute has the solution for you! Take a walk with us through the sales process in this four-month series. Beginning with lead generation and taking you through to customer retention, learn how to gain and retain clients like a pro. Expand your network, clientele and generate new revenue! This innovative sales succession series is beneficial to anyone looking for new customers and can be attended individually or as a four-part series.

Part Four
How do you turn your one-time client into a loyal customer? Jackie Thompson will show you how to cultivate your current relationship and transform it into a long lasting rapport.

Parking is available at Chase Parking Garage. (Suggested parking on the roof.) Please bring your ticket for validation.